We explain how it works.
We are open from Monday to Saturday from 9am to 6pm. Do not hesitate to call us at 01.87.66.24.84
Once your reservation request is made, you will receive a confirmation by email within 30min.
The rental period is calculated in 24-hour increments from the time of delivery of the equipment to the time of return of your rental.
Of course! Call us beforehand as soon as possible so that we can see if it is possible to extend your period.
YES! If you no longer need the equipment, you can cancel your reservation at no charge up to 6 hours before your scheduled delivery time. If you cancel less than 6 hours prior to your scheduled pick-up time, we will charge you a one-day cancellation fee.
Payment is made upon confirmation of your reservation.
You can pay by credit card, PayPal or bank transfer. All information will be communicated to you in the confirmation email of your reservation.
YES! Our entire model is based on delivery, both for shipping and for returns. We want to make your life easier so that renting equipment is always simpler, easier and more accessible.
In order to ensure that our equipment is received and collected by or for our customer, the delivery and collection of the equipment must always be done in person. Our team will ask for a signature to validate the reception of the equipment.
For the moment, we limit our deliveries to Paris and its suburbs (see here HERE for a precise map).
For deliveries in Paris Region, contact us and if we can, we will be happy to deliver the material.
For deliveries outside ofParis Region, unfortunately, we can not yet deliver.
We deliver and pick up the material, from Monday to Saturday.
We commit ourselves to deliver you the same day your material for all orders made before 12:00.
It's simple. It's free! To be exact, the price of delivery is included in our rates.
Yes! When you place your order, specify who will receive and/or return it and make sure that person has identification when receiving and/or leaving the material.
Yes, to protect our equipment, we ask for a deposit for each reservation of equipment.
It depends on the value of the equipment rented. In general, the amount varies between 200€ and 3000€.
We require a standard bank imprint. We do not accept checks, cash deposits or bank transfers.
The deposit is requested at the time of booking. An email detailing the procedure to follow will be sent to you once your reservation has been confirmed.
Once we collect the equipment, we send it to our maintenance team who performs the check-in of the equipment. Once this check is done, we cancel the bank imprint. In case of a problem with the equipment, we keep the deposit and contact you immediately.
Normal wear and tear is not considered damage. Other more significant problems (scratches, impacts, etc.) are considered damage.
Contact us immediately! Depending on your situation, we can provide you with replacement material. As soon as the material is returned, we will make a damage report.
